Conditions of Use

All returns must be authorized by Definite Network Solutions within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace any product that is deemed defective. After 30 days, notwithstanding, the manufacturer's warranty process must be followed.

Please Note: Due to restrictions placed upon us by the manufacturers, servers are subject to the manufacturers repair policies.

All non-defective returns authorized by Definite Network Solutions are subject to 15% restocking fee, and must be returned within thirty (30) days from date of invoice. This fee will appear on your credit card as a separate charge and your returned item(s) will be credited in full when they are returned to us in satisfactory condition.

All returns and exchanges authorized by Definite Network Solutions must be returned to Definite Network Solutions within 14 days of return authorization.

 

Information

• Shipping & Returns
• Privacy Poplicy
• Conditions of Use
• Security Notice